Question 1

How do I order on UFood?

Accepted Answer

UFood brings partner restaurants together in a single app: browse menus, pick your dishes and place your order. The mobile app is coming to iOS and Android; in the meantime, write to us with any question.

Another question? Write to us.

Question 2

Who delivers my order?

Accepted Answer

Delivery is handled by UDelivery, the delivery and logistics service of the UEMPIRE family. UFood takes care of discovery and ordering, UDelivery of the trip to your door.

Question 3

Can I track my order?

Accepted Answer

Yes, real-time order tracking is part of the UFood experience in the app.

Question 4

Where is UFood available?

Accepted Answer

UFood is a platform designed to roll out across different markets. The app shows the restaurants and delivery available where you are. For any question about your city, write to us.

Question 5

I run a restaurant: how do I join UFood?

Accepted Answer

Fill in the form on the Restaurants page. Our team gets back to you to integrate your menu, then your dishes become visible and orders are delivered by UDelivery.

Question 6

I want to become a courier. Who should I contact?

Accepted Answer

Courier recruitment is handled by UDelivery. Visit udelivery.ca, under “Devenir livreur” (become a courier).

Frequently asked questions

How do I order on UFood?+

Who delivers my order?+

Can I track my order?+

Where is UFood available?+

I run a restaurant: how do I join UFood?+

I want to become a courier. Who should I contact?+